SHIPPING
Unless otherwise stated, all orders are dispatched within 1–3 working days.
DOMESTIC
Working days are Monday - Friday excluding bank holidays.
All UK orders are shipped via Royal Mail, with the following delivery options available at checkout.
Royal Mail Tracked 48 — Estimated delivery within 2–3 working days.
Royal Mail Tracked 24 — Estimated delivery within 1–2 working days.
All orders include tracking, so you can follow your parcel's journey to your door.
Please note that delivery times are estimates and are not guaranteed.
INTERNATIONAL
All international orders are shipped via FedEx International Connect (Tracked).
Estimated delivery times:
Europe: 2–7 working days
USA & Canada: 3–9 working days
Asia: 3–10 working days
Rest of the world: 3–10 working days
Delivery times are estimates and may vary depending on destination, customs clearance and local delivery conditions. Tracking information will be provided once your order has been dispatched.
EU CUSTOMS
Customs/duty fees are calculated at checkout & delivered on a DDP service so there will not be any additional fees to pay on the parcels arrival.
US TARRIFS
There are no additional tariff fees payable on US orders.
Preorder Items
If you purchase a preorder item, your order will be dispatched on the designated dispatch date stated in the product title.
If your order contains both ready-to-ship and preorder items, the entire order will be dispatched together once the preorder item becomes available.
Preorder Delays
While we work to meet all advertised dispatch dates, unexpected delays can occur. If your preorder is delayed, we will notify you before the dispatch date of the delay and provide an updated dispatch date as soon as this information becomes available.
Order Status Enquiries
Please allow the stated processing time or designated preorder dispatch period to pass before contacting us about the status of your order. We appreciate your patience while we prepare your order.